Shipping policy

All parcels within the United Kingdom are sent via Royal Mail - view our delivery method below. Once an order is placed, you will receive a confirmation email for your order, followed by a despatch email once your order is processed. For any queries on delivery information and orders, contact our customer services at sales@dzaeyewear.com, quoting your order number

Delivery Options 

UK

  • Royal Mail 2nd Class
  • 2-4 Working days
  • £2.99

EU

  • Parcel force / DPD
  • 4-6 Working days
  • £10.00

 

USA

  • Parcel force / DPD
  • 4-9 Working days
  • £16.00

 

Australia and New Zealand

  • Parcel force
  • 4-9 Working days
  • £2.99

Orders placed on Saturday and Sunday will be processed and dispatched the following working day 

 

Return & Exchange policy 

Eligible goods for return must;

  • Be in original packaging
  • Purchased in the last 14 days and
  • Not damaged, stained or worn

We reserve the right to refuse returns that do not meet all of the above conditions

Returning goods

Please return items to the following address: 

DZA Eyewear 

Po Box 10880

Leicester

LE3 4HR

United Kingdom

You are responsible for the cost and risk of returning goods back to us. We cannot be held responsible for goods that are damaged or lost in return shipment. Refunds will be issued once goods are received and if they are in good condition

Contact

If you have any questions about returns and refunds, please contact us at sales@dzaeyewear.com